FAQ — Luxe Hues Subscription Box

Question 1

What is Luxe Hues?

Accepted Answer

Luxe Hues is a monthly luxury self-care subscription box curated to match your personal style, grooming preferences, and self-care needs. Each box is thoughtfully assembled with premium skincare, haircare, grooming essentials, beauty tools, and lifestyle accessories.

Question 2

How does the subscription work?

Accepted Answer

Choose your collection — Prestige, Radiance, or Harmony — and subscribe monthly. Each month, a curated box of luxury self-care products is delivered directly to your door. Your box is tailored to your chosen collection and personal preferences.

Question 3

Can I choose which products I receive?

Accepted Answer

Each box is curated by our team based on your chosen collection. While you cannot select individual products, every item is hand-picked to align with your collection's theme and your self-care profile.

Question 4

What collections are available?

Accepted Answer

We offer three collections: Prestige (refined grooming for clean presentation and confidence), Radiance (beauty rituals, glowing skincare, and expressive glam), and Harmony (a balanced, gender-neutral experience focused on wellness and personal expression).

Question 5

How much does a Luxe Hues box cost?

Accepted Answer

Each Luxe Hues collection — Prestige, Radiance, and Harmony — starts at $65 per month. That includes a curated selection of luxury self-care products delivered right to your door.

Question 6

When will I be charged?

Accepted Answer

Your subscription renews automatically on the same date each month. You will receive an email reminder before each billing cycle.

Question 7

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel your subscription at any time. Cancellations made before your next billing date will take effect immediately and you will not be charged for the following month.

Question 8

Do you offer any discounts?

Accepted Answer

Yes! New subscribers receive 10% off their first box when they sign up for our newsletter. We also run exclusive promotions for our Founders List members.

Question 9

Is there a commitment or contract?

Accepted Answer

No long-term commitment required. Luxe Hues is a month-to-month subscription and you can cancel anytime with no cancellation fees.

Question 10

When will my box ship?

Accepted Answer

Boxes ship within the first two weeks of each month. You will receive a tracking number via email once your box has been dispatched.

Question 11

Where do you ship?

Accepted Answer

We currently ship within the United States. International shipping options are coming soon — join the Luxe List to be notified when we expand.

Question 12

What if my box arrives damaged or items are missing?

Accepted Answer

We stand behind every box we send. If your order arrives damaged or incomplete, please contact our support team within 7 days of delivery and we will make it right.

Question 13

What brands are included in the boxes?

Accepted Answer

We partner with a curated selection of premium and emerging luxury brands. Our team vets every product for quality, efficacy, and alignment with our brand values before it makes it into a Luxe Hues box.

Question 14

Are the products full-size or samples?

Accepted Answer

We include a mix of full-size products and deluxe samples. Every item is selected to deliver a genuine luxury experience — not just a taste.

Question 15

Are the products cruelty-free or clean beauty?

Accepted Answer

We prioritize clean, cruelty-free, and ethically sourced products whenever possible. Product details and ingredient information are included in each box.

Frequently Asked Questions

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